Data and Analytics Organization Drives Mission-Critical Digital Transformation

GOAL:

With plans to develop and deliver a new, customer-facing platform, we sought to offer our client a comprehensive strategy to build and deliver an enhanced customer experience and improved ease of use across a broad suite of insurance products and underwriting solutions critical to industry and customer needs.

SOLUTION:

We tailored a fit-for-purpose program strategy, coaching executives and teams through the creation and initiation of a new digital product and program management function and approach to platform development. For this initiative, we crafted custom processes and materials, guided engagement and training, and facilitated kick-off, management, and evolution of all new methodologies.

We designed and implemented roadmaps for program growth and scaling, including ongoing expansion and incorporation of related initiatives driving realization of additional business value. This individualized and comprehensive solution set the stage for success throughout continued digital transformation.

RESULTS:

A successful initial program launch in a condensed timeframe was a major win, made possible by a thoughtful, flexible, and incremental approach to planning, development and execution. We helped our client achieve optimized collaboration, increased business agility, and timely delivery, receiving requests and meeting needs for expansion across multiple business-critical programs.